? Company: Frido

? Location: Pune

? Designation: Online Lead Management

? What You’ll Do:

- ? Connect with customers who have shown interest but haven’t completed their purchase.

• ? Engage with customers through calls, WhatsApp, email, and other communication channels .

- ? Understand customer concerns, provide relevant assistance, and drive purchase conversions.
- ? Analyze customer behavior and identify opportunities to improve lead conversion.
- ? Maintain accurate records of customer interactions, follow-ups, and outcomes.

• ? Collaborate with Marketing, Customer Support, and other teams to improve the overall lead management process.

- ? Monitor lead conversion and continuously identify ways to improve performance.
- ? Stay updated on customer engagement trends and best practices.

? What We’re Looking For:

✅ Excellent communication and interpersonal skills

✅ Robust convincing and follow-up abilities

✅ Customer-focused approach

✅ Good problem-solving and objection-handling skills

✅ Ability to work with data and performance metrics

✅ Experience in inside sales, tele calling, customer success, e-commerce, or lead management is a plus.

📌 Online Lead Management (Pune)
🏢 Frido
📍 Pune