? Hiring | Senior Technical Consultant – ServiceNow
?️ Role: Senior Technical Consultant – ServiceNow
Locations: Mumbai | Chennai | Bengaluru | Hyderabad
Experience: 5+ Years
Role Overview:
The Senior Technical Consultant will be responsible for designing, configuring, developing, integrating, and implementing ServiceNow solutions . The role involves working directly with customers, leading technical delivery, conducting functional design workshops, and supporting successful end-to-end solution implementation.
The ideal candidate should have strong hands-on ServiceNow experience, excellent knowledge of ITSM/ITIL processes, scripting, integrations, and enterprise technologies , along with the ability to lead small technical or cross-functional teams.
Key Responsibilities:
• Work closely with customers to understand, analyze, and translate business requirements into effective ServiceNow solutions
• Lead and facilitate functional and technical design workshops
• Create detailed solution and design specifications based on out-of-the-box ServiceNow capabilities and customer requirements
• Lead end-to-end technical delivery including solution design, configuration, development, testing, deployment, and implementation
• Design and develop ServiceNow customizations using JavaScript, HTML, CSS, XML, AJAX , and related technologies
• Develop and manage integrations using Web Services, SOAP, Email, MID Server, plugins , and other integration mechanisms
• Apply solid knowledge of IT Service Management (ITSM) and ITIL processes , metrics, and KPIs
• Provide technical leadership and direction to small technical or cross-functional teams
• Collaborate with Pre-Sales and Technical Architecture teams on client presentations, workshops, solution discussions, and technical proposals
• Analyze complex technical/business challenges and develop creative, scalable solutions
• Prepare clear and structured technical, functional, and customer-facing documentation
• Work with customers an
📌 Senior Technical Consultant – ServiceNow (India)
🏢 TECEZE
📍 India