Job Description
Skill requirement :
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- Experience in various areas of SDLC, with in depth of knowledge about various methodologies like Waterfall, Agile, Testing etc.n
- Quality Management Focus with exposure to SDLC, ISO, CMMI, ITIL, ETOM, Agile / DevOps. Any certifications on these is preferredn
- Analytical Skills, have exposure to Six Sigma, Lean or Total Quality Management conceptsn
- Experience Defect, Prevention, Risk Management, Estimation, Configuration management, Process Improvement / Innovation etcn
- Experience of Project Planning, Tracking & Monitoring, understanding of Software Metrics Definition & data Analysisn
- Valuable Interpersonal, Written and Spoken Communication Skillsn
- Skilled in Process audits, Metrics, Root cause analysis (RCA) & process improvementn

nRole :
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- Reviewing entire / E2E development life cycle activities and work products to ensure Compliance with QMS processes like project planning, monitoring project performance GOALs, SLA & KPI monitoring, CIPs, training, configuration management, risk management etcn




- Weekly monitoring of various health reports. collection and review of identified metrics.n
- Steering the customization and implementation of Quality Strategy for the assigned portfolio, aligning to delivery leaders and other stakeholders‿ expectationsn
- Capturing the Customer Satisfaction Levels, Facilitating Identification of Improvement Actions, Action Implementation thereby helping improve Customer Satisfactionn
- Driving the implementation of delivery practices, tools, standards, models and frameworks across the assigned portfolion
- Reviewing contracts before sign off, identifying contractual commitments, enabling effective tracking of commitmentsn
- Driving effective risk management practices and initiatives across the portfolio, including early risk identification, mitigation and reportingn
- Enabling the effective closure of internal / external assessment / audit findings by delivery t

📌 Quality Consultant (Tamil Nadu)
🏢 Tech Mahindra
📍 Tamil Nadu