? Hiring: Quality Analyst (QA)Location:
MohaliWork Mode
: Work from OfficeShift: Da
y ShiftWorking D
ays: 6 DaysExperienc
e: 1year ExperienceSalary: C
ompetitive / As per experienceKey Respo
nsibilities:* Monitor
and evaluate customer interactions/calls as per quality standards.* Conduct
regular quality audits and provide constructive feedback.* Identif
y process gaps and recommend improvements.* Maintai
n accurate quality reports and performance trackers.* Work cl
osely with Operations and Training teams to improve overall performance.* Ensure
adherence to company policies, processes, and compliance guidelines.Requireme
nts:* Excelle
nt communication skills with positive command of English.* Strong
analytical and observation skills.* Good knowledge o
f MS Excel/Google Sheets.* Ability
to identify errors and provide actionable feedback.* Prior Q
A experience in BPO/Customer Support is preferred but not mandatory.

? Interested candidates can share their CVs.

📌 Quality Analyst (India)
🏢 RMak Solutions
📍 India