Job Summary

This role could be based in Malaysia or India. When you start the application process you will be presented with a drop-down menu showing all countries, please ensure that you only select a country where the role is based

Centre of Excellence for APAC build out across all products.
Trade capture and life cycling of structured products - Trade capture, coordination and life-cycling for Rates Derivatives, vanilla Rates and Structured Rates products.
Understanding and learn to manage query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk exposure.
New business enablement and solutions, partner to deliver strategic FM initiatives:
Drive Operational readiness
Local management of:
Hubs: Drive global alignment and consistency, Follow The Sun support
Local Market: standardize where applicable, tailored processes/controls
Challenge vendor costs / services across the lifecycle
Operations representation for external/internal and regulator scheduled audits:
Ensure audit points are addressed within timelines




Drive continuous improvement and innovate:
Partner with Technology to deliver transformation
Work with FO to identify booking model improvements and drive efficiency
Be up to date and ensure compliance with regulatory requirements
Adherence to Ops Risk Framework standards of implementation and process management.

Key Responsibilities

Strategy

Contribute to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM)
Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.
Solid advocate of service consistency within the country. Actively takes steps to eliminate / minimise use of non-standard solutions
Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and reta

📌 Manager - FX Middle Office (Malaysia, India) (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru