Job Summary

We are looking for a target-oriented Telecalling Team Leader to manage the telecalling team, ensure effective lead follow-up, generate site visits and support the team in achieving booking targets.

Key Responsibilities
Manage, motivate and monitor the Telecalling Team.
Allocate leads and ensure timely follow-ups.
Track daily calls, connected leads, follow-ups and site visits.
Set team targets and monitor individual performance.
Train telecallers on project details, calling techniques and objection handling.
Monitor lead quality and coordinate with the Sales Team.
Follow up on pending leads and confirm site visits.
Maintain accurate lead records in CRM/Excel.
Prepare daily and weekly performance reports.
Identify performance gaps and provide coaching.
Handle escalated customer queries when required.




Work closely with Sales Managers to improve Lead Site Visit Booking conversion.

Required Skills
Excellent communication and team management skills.
Real estate sales/telecalling experience.
Target-oriented and proactive approach.
Positive knowledge of CRM/Excel.
Robust follow-up and objection-handling skills.

Key Performance Indicators Team Target | Calls | Follow-ups | Site Visits | Bookings | Conversion Ratensibilities.

Perks and perks

Free meal, Cafeteria, Festive Bonus, Performance bonus, Sales incentives, Annual bonus, Mobile bill reimbursements, Leave encashment, Provident fund, Job/soft skill training

📌 Walk In Team Lead Chennai (India)
🏢 Avmmproperty
📍 India