Job Description NDesktop Support Engineer
N n Location: Bhiwandi, Maharashtra
N Experience: 6 Months – 2 Years
N Role Type: Full time
N CTC upto : 4 lpa
N nAbout the Role
n nWe are looking for a Desktop Support Engineer who can keep our technology ecosystem running smoothly — from end-user support and network troubleshooting to server administration, IT security, and infrastructure management.
N nWhat You’ll Do
n1. IT Infrastructure Management
N
n
Manage and maintain servers, storage, network devices, and firewalls. N
Monitor system performance and ensure high availability. N
Support infrastructure upgrades and improvements. N

n2. Network Administration
N
n
Configure and maintain LAN, WAN, VPN, and Wi-Fi networks. N
Troubleshoot network and connectivity issues. N
Manage switches, routers, and firewall configurations. N

n3. Server & System Administration
N
n
Manage Windows Server and Active Directory settings. N
Handle user accounts, Group Policies, and access controls. N




Support server backup and disaster recovery activities. N

n4. IT Security & Compliance
N
n
Implement antivirus, endpoint protection, and IT security controls. N
Monitor system logs andsecurity alerts. N
Support internal IT audits and compliance requirements. N

n5. IT Asset Management
N
n
Maintain inventory of laptops, desktops, printers, and network devices. N
Track asset allocation,movement, and lifecycle. N
Ensure accurate IT asset records. N

n6. User Support& Troubleshooting
N
n
Provide L2/L3technical support to users. N
Troubleshoot hardware, software, email, network, and application issues. N
Coordinate with vendorsfor hardware/software support. N

n7. Backup & Disaster Recovery
N
n
Manage data backup systems and recovery procedures. N
Perform regular backup verification. N
Support restoration testing and business continuity activities. N

n n What We’re Looking

📌 Hiring: Desktop Support Engineer Bhiwandi (India)
🏢 Mafatlal Industries
📍 India