The Sales Coordinator supports the sales team by managing day-to-day coordination, order processing, customer communication, and internal follow-ups. The role ensures smooth execution of sales operations, timely dispatches, accurate documentation, and effective coordination between sales, production, dispatch, accounts, and logistics teams.

Key Responsibilities:
Sales Support & Coordination
Assist the sales team with quotations, proposals, price lists, and product information.
Coordinate with internal departments (production, planning, dispatch, QA, accounts) to ensure timely order execution.
Maintain and update sales trackers, order status, and customer databases.
Support sales planning, follow-ups, and lead tracking.

Order Management
Prepare and process sales orders in ERP/CRM systems.
Ensure accuracy of order details including pricing, quantity, delivery schedule, and payment terms.
Track order progress and proactively update customers and sales managers.
Coordinate dispatch schedules and ensure timely delivery.

Customer Communication




Act as a point of contact for customers regarding order status, documentation, and basic queries.
Handle routine customer follow-ups and ensure high service standards.
Coordinate resolution of customer issues related to orders, deliveries, and documentation.

Documentation & Reporting
Prepare sales-related documents such as quotations, proforma invoices, delivery challans, and order confirmations.
Maintain proper records of contracts, price approvals, and customer correspondence.
Generate periodic sales reports (daily/weekly/monthly) for management review.

CRM & Data Management
Update CRM with customer interactions, orders, and follow-up notes.
Assist in preparing MIS reports and dashboards.

Coordination & Compliance
Ensure adherence to company policies, pricing approvals, and sales processes.
Coordinate with accounts for invoicing, credit limits, and payment follow-ups.
Support audits and

📌 Sales Co Ordinator Pitam Pura (Pitampura)
🏢 DIWAN MUNDHRA BROS.
📍 Pitampura