APN Consulting, Inc. is a progressive IT staffing and services company offering creative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Job Title: ServiceNow Developer – ITSM with Now Assist

Experience: 8+ Years

Location: PAN India

Job Summary
We are seeking an experienced ServiceNow Developer – ITSM with Now Assist to support and enhance ServiceNow ITSM solutions with a focus on Now Assist capabilities.
The ideal candidate will be responsible for resolving incidents related to Now Assist Skills, implementing minor enhancements, troubleshooting issues, and collaborating with cross-functional teams to improve platform performance and user experience.

Key Responsibilities
Resolve incidents and service requests related to ServiceNow Now Assist Skills.
Perform basic troubleshooting and root cause analysis for Now Assist and ITSM-related issues.




Implement small configuration changes, including:
Prompt updates for Now Assist Skills
Workflow modifications
Minor integrations and configuration enhancements
Monitor platform performance, review system logs, and identify opportunities for optimization.
Test configuration changes in non-production settings and support deployment activities.
Document technical changes, configurations, and troubleshooting steps.
Collaborate with ServiceNow developers, ITSM teams, platform administrators, and business stakeholders to deliver enhancements.
Follow ServiceNow development best practices and change management processes.
Participate in code reviews, defect resolution, and continuous improvement initiatives.

Required Skills
8+ years of hands-on experience with ServiceNow Development.
Solid experience in ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge Managemen

📌 Servicenow Developer Itsm With Now Assist Bengaluru
🏢 APN Consulting
📍 Bengaluru