Job Responsibilities:
Handle customer calls and queries professionally.
Make outbound calls and follow up with customers.
Maintain customer records and update details in Excel.
Provide accurate information and ensure customer satisfaction.
Coordinate with internal teams when required.
Required Skills:
Positive communication skills in English, Hindi & Bengali.
Basic to valuable knowledge of MS Excel and computers.
Customer handling and telecalling experience.
Valuable interpersonal and communication skills.
Preferred Candidate: Candidates with 23 years of experience in Customer Care, Telecalling, or Customer Support roles.