Key Responsibilities
Lead, manage, and motivate a team of Sales Executives to achieve daily, weekly, and monthly targets.
Monitor individual and team performance through regular MIS and performance reports.
Track key sales metrics such as calls, conversions, revenue, productivity, and achievement percentage.
Conduct regular coaching, feedback, and performance improvement sessions.
Handle escalations and support the team in closing difficult sales.
Ensure proper follow-up with leads and maintain a healthy sales pipeline.
Monitor call quality and ensure adherence to sales processes and company guidelines.
Conduct team huddles and communicate targets, updates, and business requirements.
Identify performance gaps and implement corrective action plans.
Coordinate with HR, Quality, Training, and Operations teams whenever required.
Prepare and share daily/weekly/monthly sales performance reports.
Ensure discipline, attendance, punctuality, and process adherence within the team.
Drive team engagement and maintain a positive and competitive work workplace.

📌 Sales Team Lead New Delhi
🏢 Navigant International
📍 New Delhi