We are looking for a motivated and friendly Customer Service Representative to join our team in Mumbai. In this full time role, you will help our customers by answering their questions and resolving their issues while working from home.

Key Responsibilities:
Respond to customer inquiries: You will answer phone calls, emails, or chat messages from customers, providing them with the information they need and addressing any concerns they may have.
Resolve issues: If a customer has a problem, you will work to find a solution quickly and efficiently, ensuring that their experience is positive.
Maintain records: You will keep track of customer interactions and issues to help us improve our services and maintain a high level of customer satisfaction.
Provide product information: You will share details about our products or services, ensuring customers have the knowledge they need to make informed decisions.
Collaborate with the team: You will work closely with other team members to share feedback from customers and contribute to team goals.

Required skills and expectations include:
Excellent communication skills,



both written and verbal, to interact effectively with customers.
A friendly and patient attitude to ensure customers feel valued and understood.
Basic computer skills to navigate various software and tools necessary for the job.
The ability to work independently and manage time effectively in a remote workplace.
A willingness to learn and adapt quickly to new challenges and information.

This position is perfect for individuals who enjoy helping others and want to start their career in customer service.
Experience

0 - 1 Years
No. of Openings

100
Education

12th Pass
Role

Customer Service Representative
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Age Limit

18 - 40 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Home
Benefits include

Adaptable Working Hours, Weekly Payout, Overtime Pay, PF, Internet Allowance, Laptop, 5 Working Days

📌 Hiring Freshers Customer Service Representative Mumbai (India)
🏢 Connect India
📍 India