Key Responsibilities :
- Lead Generation & Prospecting :
- Identify and target potential customers who require auto loans, through various channels such as referrals, partnerships, and direct marketing.
- Build and maintain a pipeline of qualified leads for the auto loan business.
- Sales & Business Development :
- Promote and sell auto loan products to prospective customers, ensuring alignment with their financial needs.
- Drive sales through effective communication of product perks, interest rates, and loan terms.
- Customer Acquisition :
- Approach potential customers, evaluate their financial eligibility, and provide suitable loan solutions.
- Ensure a high conversion rate of leads to loan applicants.
- Loan Application Process :
- Assist customers with the loan application process, including collecting required documentation and providing guidance on loan terms and eligibility.
- Work closely with the credit and underwriting teams to ensure the timely processing and approval of loan applications.
- Relationship Management :
- Develop and maintain strong,



long-term relationships with customers to encourage repeat business and referrals.
- Provide personalized service to customers throughout the loan approval and disbursement process.
- Cross-Selling & Upselling :
- Identify opportunities to cross-sell and upsell additional products such as insurance, extended warranties, or top-up loans.
- Collaborate with other product lines and services within the organization to enhance sales.
- Market Research & Competitor Analysis :
- Conduct market research to identify trends, competitive offerings, and customer demands in the auto loan market.
- Provide feedback to the management and marketing teams to improve product offerings and sales strategies.
- Sales Targets & Reporting :
- Achieve monthly and annual sales targets, ensuring consistency in meeting or exceeding quotas.
- Maintain regular reporting of sales activities, customer feedback, and loan disbursement statu

📌 Sales Officer (Delhi)
🏢 ESAF Small Finance Bank (ESAF SFB)
📍 Delhi