Key Responsibilities
- Coordinate and manage freight shipments efficiently
- Communicate with shippers, carriers, and customers professionally
- Negotiate freight rates and secure transportation services
- Track shipments and provide timely updates to customers
- Build and maintain relationships with carriers and clients
- Resolve transportation and delivery issues promptly
- Maintain accurate shipment records and documentation
- Meet daily and weekly performance targets
Requirements:
- Excellent spoken and written English is mandatory
- Strong communication and negotiation skills
- Ability to work in a fast-paced logistics workplace
- Basic computer knowledge and familiarity with logistics software
- Strong problem-solving and multitasking abilities
- Ability to handle customer interactions professionally
- Prior experience in freight brokerage, logistics, or sales is preferred