Key Responsibilities:
- Handle inbound and outbound calls professionally
- Schedule, confirm, and manage patient appointments
- Respond to patient enquiries regarding consultations, procedures, and services
- Coordinate with doctors, front office, and hospital departments
- Maintain accurate patient records and call logs
- Follow up with patients for appointments, reviews, and feedback
- Provide a positive and patient-friendly experience
- Good communication skills in English, Hindi, and Telugu
- Experience in call centre operations, customer support, front office, or patient coordination
- Experience in hospital or healthcare industry preferred
- Healthcare experience is preferred but not mandatory
- Basic computer knowledge and telephone etiquette
- Positive interpersonal and communication skills

Qualification:
- Any Graduate / Intermediate with relevant experience

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Call Centre Executive (Kukatpally)
🏢 Eye Hospital
📍 Kukatpally