Mangalam Information Technologies Private Limited

Mangalam Information Technologies is a leading Business Process Management and IT services company with a strong presence in both the USA and India. We specialize in providing high-quality outsourcing solutions to Fortune 500 companies across various industries. Our expertise lies in

Healthcare Database Management, Data Processing & Capturing, Electronic Data Discovery, Medical Summarization, Medical Records Organizing & Indexing, and other outsourcing processes.

Position: Associate - International Voice Process

Educational Qualifications:
- Open to graduates and undergraduates from any discipline.

1) Location - Iscon Ambli Rd, Ahmedabad

4) Interview Mode:
- 1) 1st round interview - F2F interview at Client Office

Role Overview:
We are seeking individuals with excellent communication skills and strong computer literacy to join our dynamic team.

Key Responsibilities:
- Make outbound calls to insurance companies for claim status and eligibility verification.
- Follow up insurance carriers based on client appointments.




- Track and update the status of unpaid claims.
- Adapt to various voice-based processes as required.
- Maintain accurate daily logs of activities.
- Complete assigned tasks efficiently and accurately, adhering to client SLAs.
- Work collaboratively in a team setting to achieve shared goals.
- Escalate issues to senior management in a timely manner when necessary.

Skills Required:
- Strong analytical and problem-solving abilities.
- Excellent verbal communication and convincing skills.
- Attention to detail and accuracy.
- Strong time management and organizational skills.
- Ability to work under deadlines while maintaining confidentiality.
- Initiative and teamwork-oriented mindset.

Experience:
- 05:30 PM - 03:30 AM:
- 09:00 PM - 06:00 AM

Employee Value Proposition (EVP):
- 5-day workweek (Monday - Friday).
- Competitive salary package:₹23,000 CTC for freshers.
- Additional perks:
- ₹1,500 p

📌 International Voice Process Executive (Ahmedabad)
🏢 Unicotalent
📍 Ahmedabad