11 Sep
|
RippleHire
|
Mumbai
Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Responsiblities:
- Manage Maximo queue assignments and ongoing validation of queue relevance.
- Develop, implement, and audit processes, ensuring improvements are recognized and executed
- Restored Incident Surveys and Voice Of the Client
- Ensure Ticket Quality and adherence to established required ticket elements
Maximo and ITSM experience a plus.
Excellent communication skills.
Six Sigma training a plus.
Ability to analyze, negotiate, and effectively communicate globally and at all organizational levels.Demo Data
📌 Service Delivery Consultant (Mumbai)
🏢 RippleHire
📍 Mumbai