The ideal candidate should have solid experience in SAP Basis operations, SAP RISE service management, landscape monitoring, incident resolution, SAP BTP administration, SAP Cloud Connector, and monitoring of integrations involving SAP Ariba and other cloud applications.

The consultant will act as the primary technical coordinator between the internal SAP team, application teams, integration teams, infrastructure/security teams, SAP Enterprise Cloud Services, and SAP Product Support.

Key Responsibilities

SAP RISE Operations and Coordination
- Manage day-to-day SAP Basis activities for the SAP RISE landscape from the customer side.
- Act as the primary technical contact for SAP RISE operational and Basis-related matters.
- Raise, monitor, and follow up on incidents, service requests, and change requests with SAP through the relevant SAP support and service channels.
- Coordinate SAP-managed activities such as system maintenance, patching, upgrades, kernel updates, database activities, certificate renewals, and infrastructure changes.
- Review SAP-provided maintenance plans,



technical recommendations, outage notifications, and service reports.
- Coordinate planned downtime and technical changes with business, functional, integration, and infrastructure teams.
- Track SAP support cases through to closure and ensure timely escalation of critical issues.
- Clearly distinguish between customer-managed activities and SAP-managed responsibilities within the RISE operating model.

SAP Landscape Monitoring
- Perform proactive monitoring of SAP S/4HANA and the associated SAP landscape.
- Monitor system availability, application servers, background jobs, interfaces, dumps, system logs, work processes, spool, update failures, RFC connections, and system performance.
- Monitor HANA database health, resource utilization, alerts, backup status, capacity, and performance in coordination with SAP RISE operations.
- Review EarlyWatch Alert reports and coordinate corrective actions

📌 SAP Basis Lead Consultant (Chennai)
🏢 techcarrot FZ
📍 Chennai