Warranty Manager (Daund)

Warranty Manager (Daund)

11 Sep
|
WIRTGEN GROUP
|
Daund

11 Sep

WIRTGEN GROUP

Daund

WIRTGEN INDIA is a member of the WIRTGEN GROUP, and a John Deere Company, that specializes in the sales and service for road construction equipment and mining machinery incorporating the traditional product brands: WIRTGEN, VÖGELE, HAMM, KLEEMANN.

We build our company with people like you. Your skills and abilities are what makes our company solid. Working together as a cohesive, quality minded team, the Wirtgen group provides our customers with the highest level of quality products, service and support.

We are seeking an

Warranty Manager

Location: WIRTGEN INDIA Pvt. Ltd., Dist Pune, 412214, Maharashtra, India

Basic Requirements:

Educational Qualification: Engineering Degree
Age: 35- 45 Years
Experience: 15- 25 years

Relevant Experience:

To ensure smooth running of the machine by rectifying issues, break down and regular mainte-nance
Ensuring Customer Satisfaction

Purpose of the Job:

To ensure smooth running of the machine by rectifying issues, break down and regular mainte-nance
Ensuring Customer Satisfaction

Scope of Work & Accountabilities:A.



Warranty Strategy and Governance

Define and implement the pan-India warranty strategy, policy, authority matrix, standard operating proce-dures, controls and service-level expectations.
Ensure warranty decisions are consistent, evidence-based, commercially responsible and aligned with contractual terms and OEM guidelines.
Own governance for claim ageing, pending documentation, rejections, appeals, recoveries, goodwill cas-es and high-value or technically complex claims.
Periodically review warranty processes, controls and systems; close audit gaps and improve operational effectiveness.

B. Claim Adjudication and Closure

Oversee scrutiny of Failure Analysis Reports (FARs), service records, photographs, failed-part evidence and field inputs for HAMM, Voegele and other assigned product lines.
Provide final technical and commercial direction for escalated claims and ensure closure within approved timelines in coord

📌 Warranty Manager (Daund)
🏢 WIRTGEN GROUP
📍 Daund

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