Job Description

Sales Team Lead – Voyaah
/n About Voyaah

/n

Voyaah is a travel-tech startup specialising in leisure travel with offices in Mumbai and Bengaluru. It curates deals for premium stays and plans end-to-end customised vacations & small group tours in leading holiday destinations in India and across the globe. With strong tie-ups across accommodation, transportation, holiday activities & experiences, and dining & food services, Voyaah is the preferred holiday partner for affluent voyagers with a fine taste.

/n

About the Role

/n

We're looking for a Sales Team Lead to lead a team of Business Development Associates and drive sales performance. You will be responsible for achieving team targets, managing incoming enquiries, helping the team with sales, and ensuring a seamless customer journey from enquiry to booking and holiday execution.

/n

This role requires strong experience in holiday sales, customer consultation, team management, and performance-driven sales.

/n

OKRs
/n Sales & Team Performance:

/n

Drive individual and team monthly sales targets and revenue.



Monitor conversion rates, sales pipelines, and lead movement, and take corrective action to improve team performance.

/n

Customer Consultation & Sales:

/n

Support the team with complex enquiries, negotiations, objection handling, and closures. Guide team members in understanding customer requirements and converting enquiries into confirmed holidays.

/n

Lead & CRM Management:

/n

Monitor incoming and campaign leads and ensure timely follow-ups. Track sales calls, client interactions, pipelines, and CRM usage to maintain quality and improve conversions.

/n

Team Support & Performance:

/n

Support the team with destination, product, and sales-related knowledge as required. Keep track of individual performance, identify areas for improvement, and help team members perform more effectively.

/n

Customer Experience & Reporting:

/n

Maintain a solid focus on customer experience, conve

📌 Team Leader (Mumbai)
🏢 Voyaah
📍 Mumbai