Core Responsibilities:
•Handle inbound and outbound customer calls professionally.
•Provide accurate information about products/services to customers.
•Assist customers with queries, concerns, and issues efficiently.
•Persuade potential customers to purchase company products/services.
•Maintain records of customer interactions and transactions.
•Collaborate with internal teams to ensure customer satisfaction.
Preference & Qualification:
1.Graduation Compulsory
2.Experience: 0-3 years in Voice & Non-Voice roles (Startup /BPO /NBFC /Banking sector).
3.Fluency in English is mandatory; knowledge of regional languages is an added advantage.
4.Solid communication and interpersonal skills.
📌 Sr. Customer Service Executive (Pune)
🏢 EarlySalary Services
📍 Pune
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