? Manage training and capability development for 400+ VRMs across locations.
? Plan and execute Induction, Product, Process, Sales Skills & Refresher Training programs.
? Deliver highly engaging classroom training with solid presentation and facilitation skills.
? Identify VRM capability gaps through performance data, assessments and business feedback.
? Develop PPTs, training modules, role plays, case studies, assessments, job aids and micro-learning content.
? Analyze training and business data using MS Excel; prepare MIS, dashboards and performance trackers.
? Partner with business teams to drive VRM productivity, lead generation, conversion and business performance.
? Track training effectiveness and translate learning interventions into measurable business outcomes.
? Support product launches,



campaigns and strategic business initiatives through focused capability interventions.
? Conduct assessments, certifications, coaching and post-training reinforcement.
? Maintain training calendars, coverage, participation, completion and effectiveness reports.
? Prior experience in handling/training the VRM or Direct Marketing channel will be an added advantage.
? Strong communication, presentation, content-building, analytical and stakeholder-management skills are essential.
? Should be business-oriented, data-driven, proactive and capable of managing multiple priorities independently.

📌 Training Manager-VRM Channel (Mumbai)
🏢 Financial services
📍 Mumbai