Company: BIEDX

Department: Operations

Employment Type: Full-Time

About the Role

BIEDX is looking for a Senior Operations Manager to oversee day-to-day operations, manage cross-functional teams, and ensure smooth execution of courses, programs, events, and organizational initiatives.

Key Responsibilities

- Oversee daily operations and ensure timely execution of organizational activities.
- Manage and coordinate cross-functional teams including HR, Academic, Marketing, Technology, and Administration.
- Lead operational planning and execution of courses, LMS activities, medical education programs, and events.
- Coordinate with faculty, doctors, vendors, partners, and other external stakeholders.
- Develop and improve SOPs, workflows, trackers, and operational processes.
- Manage projects, timelines, deliverables, and follow-ups from initiation to completion.
- Support CME/CPD, accreditation, documentation, and compliance-related operations.
- Manage vendors, quotations, deliverables, and operational budgets.
- Monitor team performance, accountability, and productivity.
- Identify operational issues and proactively implement solutions.




- Prepare regular operational reports and updates for management.
- Support management in implementing strategic initiatives and organizational improvements.

Requirements
- Bachelor's degree in Business Administration, Operations, Management, or a related field.
- 5–8+ years of experience in operations, project management, administration, or a similar role.
- Strong leadership, communication, organization, and problem-solving skills.
- Experience managing teams and multiple projects simultaneously.
- Robust vendor and stakeholder management skills.
- Proficiency in Google Workspace / Microsoft Office and project management tools.
- Experience in healthcare, medical education, EdTech, or professional education is an advantage.

Ideal Candidate A proactive, highly organized, and solution-oriented professional who can take ownership, manage people and projects, improve processes, and ensure smooth execution with minimal supervision.

Pay: ₹50,000.00 - ₹90,000.00 per month

Benefits

- Flexible schedule
- Paid time off
- Work from home

Work Location: Remote

📌 Senior Operations Manager (India)
🏢 BIEDX PTE.
📍 India