Job Title :

Senior Manager – Operations

Qualification :

Graduates

Relevant Experience :

Minimum 12 years of overall experience in Outbound Telesales / Voice Sales

Must Have Skills :

- Robust experience in Outbound Sales / Telesales
- Experience managing large/high-performing sales teams
- Hands-on experience with Dialer strategies
- Strong sales strategy and target management skills
- Performance management, coaching & team development
- Data-driven approach with strong analytical skills
- Excellent communication, leadership & interpersonal skills
- Experience handling sales metrics and driving revenueGood Have Skills :
- Experience in Insurance Sales domain
- Experience managing remote/distributed teams
- Knowledge of CRM / Sales Force Automation tools
- Knowledge of sales techniques and methodologiesRoles and Responsibilities :
- Provide strategic leadership and direction to the outbound sales team




- Develop and implement sales strategies to achieve revenue and business targets
- Manage team performance through regular reviews, coaching and feedback
- Identify skill gaps and conduct training/development initiatives
- Analyze sales metrics and trends to improve team productivity and conversion
- Drive continuous improvement and maintain a high-performance culture
- Collaborate with cross-functional teams for smooth business operations
- Ensure adherence to company policies, processes and regulatory requirements
- Effectively manage dialer strategies and optimize sales productivityLocation :

Navi Mumbai

CTC Range :

Upto 15 Lpa

Notice Period :

Immediate to 30 Days

Mode of Interview :

Virtual

Shift Timing :

Flexible shift

Mode of Work :

Work from Office

📌 Senior Manager – Operations (India)
🏢 Black u0026 White
📍 India