Department: Information Technology

Location: UDIT, Sector 68, Gurugram

Reporting To: Head – IT

Experience: 3–6 Years

Joining: Immediate / Short Notice

ROLE OVERVIEW The Senior Executive– IT will manage and support IT infrastructure, cloud services, endpoint management, identity and access management, IT security, networking, Wi-Fi, classroom technology, audio-visual systems, ERP, CRM, and day-to-day IT operations across the university.

KEY RESPONSIBILITIES

- Manage Microsoft Intune, including device enrollment, configuration, compliance, application deployment, Autopilot, and endpoint security policies.
- Administer Microsoft Entra ID, including users, groups, MFA, Conditional Access, SSO, and access management.
- Manage Microsoft365 / Office 365, licensing, user administration, and related services.
- Administer Google Workspace, including Gmail, Drive, Groups, users, organizational units, and security policies.
- Manage endpoint security, including antivirus/EDR, encryption, patching, firewall, device compliance, and endpoint hardening.
- Provide L2/L3 support for Windows, macOS, mobile devices, VPN, Wi-Fi, networks, and IT infrastructure.
- Manage and troubleshoot Wi-Fi infrastructure, network connectivity, access points, controllers, and user access.
- Install, configure, and support classroom AV and technology systems, including projectors, displays, interactive panels, microphones, speakers, video conferencing, and lecture-capture systems.
- Provide technical support for classrooms, laboratories, meeting rooms, auditoriums, and other learning spaces.
- Manage and support the university ERP system, including user access, issue resolution, data accuracy, module coordination, and vendor coordination.
- Support CRM platforms, including user management, workflows, integrations, reporting, and troubleshooting.
- Coordinate with academic, administrative, and support teams to resolve ERP, CRM, AV, classroom technology, network, and IT-related issues.
- Manage IT assets, software licenses, network devices, AV equipment, and IT inventory.




- Monitor and resolve IT, security, network, ERP, CRM, and AV incidents within defined SLAs.
- Assist with IT security, audits, compliance, vulnerability management, and incident response.
- Maintain technical documentation, asset records, network diagrams, inventories, and standard operating procedures.
- Use PowerShell and automation to improve IT administration and operational efficiency.
- Coordinate with vendors for hardware, software, infrastructure, and technical support requirements.

QUALIFICATION

- Graduate in Information Technology, Computer Science, or a related field.
- Diploma or certification in IT, Hardware& Networking, or related technical areas will be an added advantage.

EXPERIENCE

- 3–6 years of experience in IT Infrastructure, IT Support, Endpoint Management, or IT Security.
- Experience in an educational institution, university, or similar enterprise environment is preferred.
- Immediate joiner or candidate available to join at short notice will be preferred.

TECHNICAL SKILLS

- Microsoft Intune & Endpoint Management
- Microsoft Entra ID &Identity; Management
- Microsoft 365 / Office365
- Google Workspace Administration
- Endpoint Security / EDR
- Windows & macOS Administration
- LAN, Wi-Fi,DNS, DHCP &VPN;
- IT Infrastructure & Network Administration
- Classroom AV & Video Conferencing Support
- University ERP Administration &Support;
- CRMAdministration & Support
- PowerShell / Scripting & Automation
- IT Asset Management ⁢ Service Management
- Vendor Coordination & Incident Management

PREFERRED CERTIFICATIONS

- Microsoft Intune / Endpoint Management
- Microsoft Entra ID / Identity Management
- Microsoft 365
- CompTIA Security+
- Google Workspace Administrator

DESIRED SKILLS

- Strong troubleshooting and problem-solving skills.
- Good understanding of IT infrastructure and information security.
- Ability to independently manage and resolve technical issues.
- Positive communication and coordination skills.
- Ability to manage multiple tasks and priorities.
- Strong documentation and organizational skills.
- Proactive attitude and ability to work effectively with cross-functional teams.

📌 Senior Executive Information Technology (Gurugram)
🏢 UDIT - University of Design, Innovation and Technology
📍 Gurugram