- Provide functional production support for SAP OTC processes.
- Handle incidents and perform ticket triage.
- Troubleshoot functional issues and perform Root Cause Analysis.
- Support business process optimisation and continuous improvement.
- Ensure SLA compliance and timely resolution of incidents.
- Work with business stakeholders to understand functional requirements.
- Support seamless business operations across SAP S/4HANA OTC environments.
- Work on
- Sales Order Management
- EDI Integrations
- Pricing
- Billing
- Order Fulfillment
- Drive proactive monitoring and problem management.
- Support release readiness and production changes.
- Identify opportunities for automation and performance optimisation.
- Contribute to service reliability and operational excellence.
📌 SAP OTC Functional Support (Hyderabad)
🏢 P2pro Technology Solutions
📍 Hyderabad
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