Sales Operations Manager /n Sit at the intersection of Sales, Customer Success, and Marketing — owning the systems, data, and process discipline that turn pipeline into predictable revenue and a seamless customer journey. /n RESPONSIBILITIES /n — Support the sales team in driving new business opportunities and improving deal conversions /n — Work alongside sales representatives on pipeline movement, follow-ups, and deal progression /n — Own and manage CRM systems, ensuring accurate tracking of leads, opportunities,



and revenue /n — Identify gaps in the sales funnel and implement improvements to increase efficiency /n — Collaborate with Marketing and Customer Success to improve lead quality and onboarding handover /n — Monitor and improve the end-to-end customer lifecycle — from lead generation to retention /n — Ensure alignment between sales execution and backend processes /n WHAT WE'RE LOOKING FOR /n — 2-3years of experience in B2B SaaS across sales, operations, or related roles /n — Hands-on experience supporting sales cycles, client interactions, or deal execution /n — Strong analytical mindset with the ability to derive actionable insights from data /n — Ability to work closely with sales teams and drive execution /n — Strong communication, coordination, and problem-solving skills /n — High ownership mindset and attention to detail /n WHAT WE OFFER /n ◆ Competitive base /n ◆ Direct access to founders, product roadmap and sales strategy /n ◆ Work with a product with clear use-case fit and proven ROI /n ◆ Growing demand and robust career trajectory

📌 Sales Operations Manager (Gurugram)
🏢 Zafify
📍 Gurugram