Spare Sales Executive

Job Summary

We are looking for a Spare Sales Executive to handle spare part enquiries, sales follow-ups, customer coordination, and order processing through Odoo CRM. The role requires good communication skills, active follow-up, and a customer-focused approach.

Key Responsibilities

- Handle spare part enquiries through phone, email, WhatsApp, and walk-ins.
- Respond to enquiries and update all customer and requirement details in Odoo CRM.
- Prepare and share quotations through Odoo CRM as per the approved price list.
- Follow up on quotations and convert enquiries into confirmed orders.
- Coordinate with Accounts, Stores, Dispatch, and Spare Sales Manager for order processing and delivery.
- Verify payment confirmation before Proforma Invoice generation and dispatch processing.
- Track dispatches and share vehicle/tracking details with customers.
- Handle customer feedback, delivery confirmation, and spare part complaints.
- Coordinate returns/rejections as per company approval process.
- Maintain daily call reports and weekly order reports.
- Identify upselling and cross-selling opportunities and maintain good customer relationships.

Requirements




- Fresher to 1 year of experience in sales/customer handling preferred.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office/Excel.
- Willingness to make outbound calls and work towards sales targets.
- Customer-focused, confident, and proactive approach.
- Knowledge of Odoo/CRM will be an advantage.
- Qualification: Graduate in any discipline.

Key Skills Spare Parts Sales | Customer Handling | Telecalling | Lead Generation | Follow-up | Upselling & Cross-selling | Odoo CRM | MS Excel

What We Offer

- Market-competitive salary
- Growth and learning opportunities
- Transport facility
- Supportive work environment

To Apply: [email protected]

+91-91154-10132

Pay: ₹17,000.00 - ₹23,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Provident Fund

Application Question(s):
- What is your current salary?
- What is your expected salary?
- What is your notice period?

Experience:
- Sales: 1 year (Preferred)

Work Location: In person

📌 Sales Executive (Ludhiana)
🏢 Ecostan India Private
📍 Ludhiana