Role & responsibilities

- Handle incoming customer enquiries through phone, WhatsApp, email, and other channels.
- Make outbound calls to prospective and existing customers to generate sales leads.
- Explain furniture products, designs, specifications, pricing, and delivery details to customers.
- Follow up with customers regarding quotations, orders, payments, and deliveries.
- Coordinate with the sales, production, and dispatch teams for timely order execution.
- Prepare and share quotations, order details, and other sales-related documents.
- Maintain proper records of customer enquiries, leads, follow-ups, and sales orders.
- Convert enquiries into confirmed orders through effective communication and follow-up.
- Maintain regular communication with existing customers for repeat business.
- Coordinate with dealers, distributors, architects, interior designers,



and other business clients when required.
- Collect customer feedback and communicate requirements to the concerned department.
- Achieve assigned monthly sales and lead-generation targets.
- Prepare daily/weekly sales and follow-up reports for management.

Preferred candidate profile

- Female/Male candidates with a pleasant personality and good communication skills.
- Should be target-oriented and comfortable making regular customer follow-ups.
- Experience in furniture manufacturing, interior, modular furniture, or building-material industry will be an added advantage.

Perks and benefits Competitive Benefit / Growth opportunities

📌 Sales Coordinator (Surat)
🏢 Peoplecraft Consultancy Surat
📍 Surat