Sales Admin / Brand Admin

Job Summary

Vikarta Herbals is looking for a Sales Admin / Brand Admin to coordinate and monitor the complete process from customer order to product dispatch and delivery. The candidate will work closely with the Telecalling/Sales team and ensure that confirmed orders are properly processed, dispatched, and delivered to customers with regular follow-up and daily reporting.

Key Responsibilities

- Coordinate with the Telecalling / Sales team for confirmed customer orders.
- Maintain daily records of leads converted into orders.
- Track customer orders from order confirmation to dispatch and delivery.
- Coordinate with the Dispatch team for timely order processing and shipment.
- Verify the products and quantities before dispatch.
- Track dispatched orders and follow up on delivery status.
- Check and confirm whether products have been successfully delivered to customers.
- Follow up on pending, delayed, or undelivered shipments.
- Maintain daily data on:
- Total orders received
- Orders confirmed
- Orders dispatched
- Orders delivered
- Pending / undelivered orders
- Prepare and share daily sales, order, dispatch, and delivery updates.
- Maintain customer and order-related records accurately.
- Coordinate with Telecalling, Dispatch, Accounts, and other concerned teams.
- Update the status of every order regularly.




- Ensure no confirmed customer order is missed or left without follow-up.
- Support the smooth operation of the assigned brand and its sales activities.
- Prepare daily/weekly MIS reports as required by Management.
- Handle customer/order-related coordination whenever required.
- Perform other administrative and coordination activities assigned by Management.

Requirements

- Any Degree
- Experience in Sales Admin, Sales Coordinator, Admin, Order Processing, or Customer Coordination preferred.
- Valuable communication and coordination skills.
- Strong follow-up ability.
- Good knowledge of MS Excel / Google Sheets.
- Ability to maintain accurate daily records and reports.
- Responsible, organized, and detail-oriented.
- Ability to coordinate with multiple teams and track work until completion.

Key Skills

- Sales & Order Coordination
- Dispatch & Delivery Tracking
- Daily MIS Reporting
- Data Management
- Customer Coordination
- Follow-up & Communication
- MS Excel / Google Sheets
- Team Coordination

Job Details Location: Pollachi, Coimbatore

Working Hours: 9:00 AM – 6:00 PM

Job Type: Full-time

Salary: Based on experience, skills & company norms

Contact Number - (phone hidden)

Pay: ₹10,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Sales Admin (Pollachi)
🏢 VIKARTA HERBALS
📍 Pollachi