Role Overview

We are seeking an experienced and agile Retail Store Manager to lead our Mumbai store. As Store Manager, you will own the complete store P&L;, drive sales performance, and build a high-performing team that embodies the Culture Circle ethos. You will be responsible for delivering an exceptional customer experience while ensuring smooth day-to-day operations, strong visual merchandising, and consistent brand standards across all touchpoints.

The ideal candidate is a natural leader with solid retail expertise, a passion for sneakers and streetwear culture, and the commercial acumen to grow the store into a landmark destination.

Location: Mumbai

Compensation: ₹40,000/- in hand (Fixed) + Uncapped Incentives

Working Days: 6 working days, Sat- Sun compulsory. 1 Day off between Mon-Fri as per your convenience.

Experience: 2–3 years

Key Responsibilities

Sales & Business Performance

- Own and drive store revenue targets, KPIs, and monthly/quarterly sales plans.
- Analyse daily, weekly, and monthly sales data to identify trends and growth opportunities.
- Develop and implement in-store strategies to maximise footfall conversion and average transaction value.
- Support effective management of store P&L;, including payroll, shrinkage, and operational expenses within budget.
- Coordinate with the buying and merchandising team to ensure the right product mix for the Mumbai market.

Team Leadership & People Management

- Recruit, onboard, train, and develop a motivated team of Sales Associates and floor staff.
- Set clear performance goals, conduct regular reviews, and drive a culture of accountability and recognition.
- Create staff schedules to ensure optimal floor coverage during peak hours, weekends, and launches.




- Foster a positive, inclusive, and energetic work environment aligned with Culture Circle values.
- Identify and develop internal talent for future leadership roles.

Customer Experience

- Lead by example in delivering a world-class, personalised customer experience at every touchpoint.
- Resolve escalated customer concerns promptly and professionally.
- Build a loyal customer base through community engagement, CRM initiatives, and repeat-visit strategies.
- Gather customer feedback and share actionable insights with the central team.

Store Operations & Visual Merchandising

- Ensure the store is always maintained to the highest standards of cleanliness, organisation, and presentation.
- Oversee inventory management, including stock replenishment, cycle counts, and loss prevention.
- Maintain compliance with all SOPs, safety standards, and company policies.
- Manage POS systems, daily cash reconciliation, and all backend store processes.
- Execute visual merchandising guidelines and coordinate in-store displays for launches and campaigns.

Brand & Community

- Act as the brand ambassador for Culture Circle in Mumbai — at the store, at events, and in the local community.
- Plan and execute in-store events, product launches, and activations in collaboration with the marketing team.
- Stay ahead of sneaker culture,



streetwear trends, and local market dynamics to keep the store relevant.
- Build relationships with key customers, collectors, and local influencers to strengthen brand presence.

Qualifications & Skills

- Graduate degree in Business, Retail Management, or a related field preferred.
- 2–3 years of retail experience, with prior experience in a store management, assistant store management, or team lead role preferred.
- Prior experience in fashion, footwear, lifestyle, or premium retail strongly preferred.
- Demonstrated ability to lead teams, manage performance, and drive sales results.
- Strong commercial awareness and comfort working with sales data and P&L; metrics.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Proficiency with POS systems, inventory tools, and MS Office / Google Workspace.
- Fluency in Hindi and English (spoken and written); knowledge of Marathi will be an added advantage.
- Passion for sneakers, streetwear, and youth culture is a strong plus.
- Flexibility to work weekends, public holidays, and during peak sale and launch periods.

What We Offer

- Competitive salary commensurate with experience.
- Performance-linked bonus and store incentive programme.
- Staff discount on all products.
- Early access to exclusive product drops and brand events.
- A leadership role with real ownership and visibility within a growing national brand.
- Fast-track career growth opportunities across the Culture Circle retail network.
- Dynamic, culture-first work environment built around passion and community.
- Ongoing training, mentorship, and leadership development support.

📌 Retail Store Manager (Mumbai)
🏢 RemDesk
📍 Mumbai