11 Sep
|
Beruru
|
Bengaluru
Job Summary:
As the Retail Store Director, you will be responsible for the overall success and performance of the retail store. You will lead a team of employees, manage daily operations, and implement strategies to achieve sales and profitability goals.
Your role will involve ensuring exceptional customer service, maintaining store standards, and fostering a positive and engaging work setting.
Responsibilities:
- Leadership: Provide strong leadership to the store team, motivating and guiding them to achieve individual and team objectives. Promote a collaborative and inclusive work culture.
- Sales and Profitability: Develop and execute strategies to drive sales and meet or exceed revenue and profitability targets. Monitor sales performance, analyze data, and identify opportunities for improvement.
- Customer Service: Ensure the delivery of exceptional customer service by the store team. Address customer concerns and feedback, and take appropriate actions to enhance the customer experience.
- Staffing: Oversee the recruitment, hiring, and training of store employees. Conduct performance evaluations and provide coaching and feedback to support employee development.
- Inventory Management: Manage inventory levels to meet customer demand and optimize stock turnover. Implement effective inventory control procedures to minimize stock loss and ensure accurate stock records(DAR).
- Visual Merchandising:
Maintain visual merchandising standards to enhance the store appearance and promote product visibility. Ensure proper displays and arrangements to attract customers.
- Operational Efficiency: Adhere Processes and procedures to improve operational efficiency. Identify areas for process improvement and implement best practices.
- Cost Control: Manage the store's budget, ensuring cost control measures are in place. Monitor expenses and take corrective actions as needed.
- Compliance and Safety: Ensure adherence to company policies, procedures, and safety guidelines. Create a safe and secure environment for employees and customers.
- Market Analysis: Stay informed about industry trends, market conditions, and competitors.
Requirement:
- Bachelor's degree in Business Administration, Retail Management, or a related field (or equivalent experience).
- Proven experience in a retail management or director role.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Knowledge of retail operations, merchandising, and inventory management.
- Familiarity with point-of-sale systems and retail software.
- Ability to work in a fast-paced and dynamic environment.
- Flexibility to work extended hours, weekends, and holidays as needed.
📌 Retail Store Director (Bengaluru)
🏢 Beruru
📍 Bengaluru