We are looking for an Regional Business Manager, Mortgage for the Mass Chennai & ROTN region. Please find the details below for your reference:

Position: Regional Sales Manager

Reporting To: Zonal / National Business Head

Location: Chennai & ROTN

Experience: 20+ years in the market

Industry Preference: NBFC only

Key Requirements:

- Well-known and well-connected in the local market
- Strong DSA network and channel management experience
- Proven track record in business growth and team leadership
- Excellent market understanding and relationship-building skills

Role OverviewWe are looking for an experienced and result-oriented Regional Business Manager – Mass Mortgage to lead and scale the Mortgage business across the assigned region.

The role will be responsible for driving business growth, market expansion, channel development, team productivity, portfolio quality and profitability across the region. The incumbent will build a strong sourcing ecosystem through DSAs, connectors, direct sales, branch channels, builders and other strategic partnerships, while ensuring disciplined underwriting, process adherence and superior customer experience.

The ideal candidate should have a strong understanding of the Mass Mortgage / LAP , deep regional relationships and a proven track record of building high-performing sales teams and scaling business.

Key Responsibilities

1. Regional Business Growth

- Own and deliver regional business targets for logins, sanctions, disbursements, revenue and profitability.
- Develop and execute the regional business plan in line with organizational strategy.
- Identify new markets, customer segments and growth opportunities within the region.
- Drive market share expansion through deeper penetration of existing markets and entry into new locations.
- Monitor business funnel, conversion, productivity and achievement against monthly, quarterly and annual targets.




- Drive sustainable growth while maintaining portfolio quality.

2. Mass Mortgage / LAP Business

- Drive sourcing and disbursement of Mass LAP.
- Develop strong understanding of self-employed and informal-income customer segments.
- Ensure appropriate customer and product segmentation to maximize business potential.
- Drive quality sourcing while maintaining the right balance between growth, risk and profitability.

3. Channel & DSA Management

- Build, expand and manage a strong network of DSAs, connectors, referral partners and sourcing agencies.
- Identify and onboard high-potential channel partners across the region.
- Improve productivity and wallet share of existing DSAs.
- Establish partner-wise business plans, targets and performance reviews.
- Maintain strong relationships with key market influencers and business partners.
- Conduct regular partner meets, training sessions and business reviews.
- Develop a scalable and productive distribution ecosystem.

4. Team Leadership

- Lead, mentor and develop the regional sales team comprising Regional/Cluster/Area Managers and Sales Managers.
- Recruit high-quality talent and build a strong leadership pipeline.
- Set clear performance objectives and monitor individual and team productivity.
- Conduct regular performance reviews and implement corrective actions.
- Create a high-performance, target-oriented and customer-centric sales culture.
- Ensure effective deployment of manpower across markets based on business chance.

5. Market & Relationship Management

- Develop strong relationships with DSAs, connectors, builders, developers,



property consultants, CAs and other local influencers.
- Maintain deep understanding of local market dynamics, competitor activity, pricing and customer trends.
- Identify emerging markets and new sourcing opportunities.
- Strengthen the company's brand and market presence across the region.

6. Cross-Functional Coordination

- Work closely with Credit, Operations, Risk, Legal, Technical, Collections and Product teams to ensure smooth business execution.
- Improve turnaround time from login to sanction and disbursement.
- Resolve critical customer, channel and operational escalations.
- Provide market feedback to Credit/Product teams on customer profiles, competition and policy requirements.
- Ensure strong coordination between sales and credit to improve approval and conversion ratios.

7. Portfolio Quality & Risk Management

- Ensure quality sourcing in line with credit policies and risk appetite.
- Monitor portfolio quality, early delinquencies and sourcing quality by channel/team/location.
- Work closely with Collections to address portfolio stress and delinquency.
- Ensure adherence to documentation, audit and regulatory requirements.
- Maintain strong governance across pre- and post-disbursement processes.

8. MIS, Analytics & Business Reviews

- Monitor regional performance through dashboards and MIS covering:

o Lead generation o Login volumes o Sanction conversion o Disbursement o Average ticket size o Channel productivity o Sales productivity o TAT o Rejection rates o Portfolio quality o Delinquencies
- Conduct weekly/monthly business reviews and present actionable insights to senior management.
- Use data and market intelligence to identify gaps and improve regional performance.

Pay: ₹2,500,000.00 - ₹3,000,000.00 per year

Benefits

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Regional Sales Manager (Chennai)
🏢 Cent AI Healthcare
📍 Chennai