11 Sep
|
Envision
|
Mumbai
Company Description Envision Overseas Education Consultants supports students in achieving their goals of studying at leading international universities. The team specializes in simplifying the overseas education process, offering tailored guidance that aligns with each student’s academic and career aspirations. With a strong global network of partner universities across the USA, UK, Canada, Australia, Europe, and more than 300 courses in 10+ countries, Envision provides extensive options for applicants.
The organization offers end-to-end support, including career counseling, application guidance, visa assistance, and pre-departure preparation. Team members work in a collaborative, student-focused environment that emphasizes clear communication, reliability, and service excellence.
Role Description The Receptionist role at Envision is a full-time, on-site position based in Mumbai. The Receptionist will be responsible for greeting visitors, answering and directing phone calls, managing inquiries from students and families, and maintaining a welcoming front desk workplace. Daily tasks include scheduling appointments, managing visitor logs, handling basic clerical duties such as filing, data entry, and document organization, and coordinating with counseling and operations teams.
The role also involves responding to email queries, providing accurate information about services,
and ensuring that the reception area remains organized and professional. The Receptionist will contribute to smooth office operations and a positive experience for all visitors.
Qualifications
- Strong receptionist and front desk skills, including experience with receptionist duties and managing visitor flow.
- Professional phone etiquette and ability to handle high volumes of calls with clarity and courtesy.
- Clerical skills such as filing, data entry, scheduling, and basic document management.
- Effective communication skills, both verbal and written, with the ability to interact confidently with students and families.
- Customer service skills focused on providing friendly, accurate, and timely assistance to diverse stakeholders.
- Proficiency in common office software (e.g., MS Office, email, calendar tools) and comfort working with basic databases or CRM tools.
- Robust organizational skills, attention to detail, and ability to manage multiple tasks in a busy office environment.
- Prior experience in an educational consultancy, counseling center, or similar service-focused environment is an advantage.
- Minimum of a high school diploma; a college degree or relevant certification in office administration or customer service is preferred.
📌 Receptionist (Mumbai)
🏢 Envision
📍 Mumbai