Job Title

Associate - External Bureau Management

Business Unit

RCSC

Reporting To

National Strategy Head - Bureau & Bureau Dispute Management

Job Function and Role Type

Bureau Management, Individual Contributor, Moderate Travel

Version No

1.0

Job Purpose

Ensure compliance with CICRA 2005 by submitting borrower details to CICs monthly. Meet regulatory directions in bureau management and dispute resolution.

Key Responsibilities

Regulatory Reporting in Compliance of CICRA 2005

Ensure timely submission of 96 monthly files to 4 CICs.

Coordinate 12 teams for accurate data submissions.

Data Freshness

Conduct automation projects for data submission.

Ensure 100% data acceptance by CICs.

Monitor and improve Data Quality Indices for all portfolios.

Resolve hanging records across 4 CICs.

Implementation of Projects to Meet Recent Master Directions of the Regulator





Implement projects for reporting Relationship Segment, Sanction Date, and Household Income.

Coordinate with 12 teams for submission of 22 files.

Disputes Reduction

Monitor disputes, perform root cause analyses, and identify trends.

Initiate actions to reduce disputes.

Update to Senior Management

Submit regular updates and RCA analyses to senior management.

Prepare and present Board Notes.

Education:

Graduate.

Certifications:

None specified.

Key Competencies

Data analysis, presentation skills, attention to detail, interpersonal relationships, task prioritization.

Major Stakeholders

Internal: IT, EDW, Compliance, Audit, Regulatory Reporting Teams.

External: Credit Information Companies.

Required Skills

Refer to the

📌 RCSC-Associate-Bureau Mgmt (Mumbai)
🏢 HDFC Bank
📍 Mumbai