People Operations Specialist

Design Confidence Consultancy LLC, Kochi

Role Purpose The People Operations Specialist will be based within Design Confidence’s Global Capability Center in Kochi and will provide centralized HR and people operations support to Design Confidence’s international business.

The role will support the day-to-day employee lifecycle across the business, working closely with DC leadership, employees, finance and administration teams to ensure HR activities are coordinated consistently, efficiently and professionally.

The position is a hands-on, mid-level role with responsibility for delivering HR activities rather than managing an HR team.

Key Responsibilities

Recruitment and Onboarding

Coordinate recruitment activities across the business, including job postings, candidate screening, interview coordination, offer documentation, and onboarding.

Maintain recruitment records and support leadership with recruitment progress and workforce requirements.

Coordinate employee joining formalities and ensure new employees have a structured onboarding experience.

Employee Administration

Maintain accurate employee records, contracts, personnel files and HR documentation.

Coordinate probation confirmations, contract renewals, employee letters, and other employment documentation.

Maintain employee information and ensure HR records remain current across the business.

Payroll and Perks Coordination

Coordinate monthly payroll information with Finance and relevant local teams.

Maintain records relating to salaries, leave, allowances, benefits and employee changes.

Support administration of medical insurance and other company benefits.





Performance and Development

Coordinate the company’s performance review and appraisal processes.

Maintain records of objectives, reviews and agreed employee development actions.

Support leadership with the administration of training and professional development initiatives.

Employee Support

Act as a central point of contact for routine employee HR queries.

Support employees and leadership with company policies, leave, benefits, employment documentation and general people-related matters.

Coordinate employee engagement and internal people initiatives.

HR Policies and Compliance

Support the implementation and administration of DC HR policies and procedures across the business.

Maintain HR templates, processes and documentation to promote consistency across different DC locations.

Coordinate with local management and external advisers where country-specific employment requirements apply.

People Operations Reporting

Maintain HR trackers and provide regular reporting on headcount, recruitment, turnover, leave, probation, performance reviews and other key people metrics.

Support leadership with workforce information and people-related reporting required for business planning.

Role Profile

This role would suit an HR professional with approximately 5

to 10 years of relevant experience who is comfortable working independently within an international and growing professional consultancy.

The individual should be organized, confident communicating with employees at different levels, comfortable handling confidential information, and capable of coordinating multiple HR activities across different locations.

📌 People Operations Specialist (Kochi)
🏢 Design Confidence
📍 Kochi