We are seeking an experienced Operations Manager – R2R to lead Finance & Accounting operations and manage process delivery across teams. The ideal candidate should have strong R2R experience, extensive BPO/third-party vendor exposure, excellent stakeholder management skills and a proven track record of leading large-scale operations.

Key Responsibilities

- Oversee and supervise Process Leads, Team Leads and Supervisors.
- Drive end-to-end R2R/Finance & Accounting operations.
- Ensure delivery meets agreed SLAs, KPIs and quality standards.
- Work closely with delivery center and technology teams to ensure recruitment, center readiness and technology connectivity.
- Manage client expectations and act as a senior point of contact.
- Build robust relationships with stakeholders across organizational units.
- Define team goals, performance parameters and operational targets.
- Coach and guide teams to achieve performance objectives.
- Track and monitor transition progress across processes and geographies.
- Identify opportunities for process simplification, automation and transformation.




- Drive problem resolution and continuous improvement.
- Monitor operational risks, controls and quality metrics.
- Ensure effective governance and reporting to senior stakeholders.

Required Skills & Qualifications
- Graduate/Post Graduate in Accounting, Finance or Commerce.
- CA/CPA/Qualified Accountant preferred.
- 8–11 years of relevant experience, including 4 years of R2R experience.
- Minimum 3 years of BPO/third-party vendor experience.
- Strong people management and leadership skills.
- Strong functional/domain knowledge of Finance & Accounting processes.
- Excellent analytical and problem-solving abilities.
- Proven experience in process simplification and transformation.
- Strong client/stakeholder management skills.
- Excellent English communication skills.

Technical Requirements
- SAP ECC / SAP S/4HANA
- Coupa
- MS Excel, reporting and performance-management tools.

Pay: ₹1,500,000.00 - ₹2,000,000.00 per year

Work Location: In person

📌 Operations Manager –R (Bengaluru)
🏢 Imarticus Learning
📍 Bengaluru