Operations Executive

Chennai

About JustAct

JustAct is an Online Dispute Resolution (ODR) platform set up by lawyers and professionals to transform the way disputes are resolved. The platform uses Alternative Dispute Resolution (ADR) methods such as Negotiation, Mediation, and Arbitration to provide quick, easy, and cost-effective dispute resolution as an alternative to the traditional legal process.

Job Summary

We are looking for a driven, detail-oriented, and proactive Operations Executive to support the day-to-day operations of Negotiation, Mediation, and Arbitration processes. The ideal candidate should have strong communication skills, good attention to detail, problem-solving abilities, and a willingness to learn and take ownership of assigned responsibilities.

Key Responsibilities

- Handle operational deliverables related to Negotiation, Mediation, and Arbitration.
- Prepare, process, and maintain required documents and notices.
- Coordinate calling, dispatch, and receipt of notices.
- Create and maintain templates for various notices and documents as required by clients and internal teams.
- Update formats and templates in line with changes in client or internal processes.
- Perform mail merge and data population for deliverables based on client-provided information.
- Identify and highlight gaps or discrepancies in the information received from clients.
- Ensure the accuracy, quality, and timely delivery of final deliverables.




- Coordinate signing and dispatch of documents and maintain Proof of Delivery (POD) records.
- Maintain operational inventory and raise re-order requests when required.
- Coordinate with internal teams and clients to ensure smooth execution of operational activities.
- Perform any other responsibilities assigned by the supervisory team.

Requirements
- Bachelor's degree in any discipline.
- 0-2 years of relevant professional experience/skills in operations, documentation, coordination, or a similar role.
- Proficiency in MS Office, particularly MS Word and MS Excel.
- Valuable typing skills and accuracy.
- Strong written and verbal English communication skills.
- Good attention to detail and ability to manage multiple deliverables simultaneously.
- Strong problem-solving and coordination skills.
- Proactive, responsible, and willing to learn.
- Ability to work effectively in a fast-paced and deadline-driven environment.

What We’re Looking For
- A go-getter with a positive and ownership-driven attitude.
- Someone who can manage multiple tasks with accuracy and attention to detail.
- A team player with good communication and coordination skills.
- An individual interested in building a career in Legal-Tech and Operations.

Location: Chennai Experience: 0-2 Years

Education: Bachelor's Degree

Department: Operations

Pay: Up to ₹350,000.00 per year

Language

- Hindi (Required)
- Malayalam (Required)
- Kannada (Required)
- Telugu (Required)

Work Location: In person

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