Roles & Responsibilities

- Own the overall customer relationship from an operations and delivery perspective.

- Lead product transfer activities (Factory Transfer / Site Transfer) for seamless production transition.

- Develop, track, and drive overall NPI project timelines, milestones, and deliverables.

- Manage customer demand planning, production ramp-up, and delivery commitments.

- Plan manufacturing capacity, resources, and production readiness to meet customer requirements.

- Coordinate cross-functional teams including Purchasing, Planning, Warehouse, Production, Logistics, and Customer Service.

- Drive manufacturing readiness, factory readiness, and infrastructure readiness before mass production.

- Lead CAPEX planning, approval coordination, and manufacturing resource planning.

- Monitor project budgets, schedules,



and operational costs to ensure business targets are achieved.

- Identify project risks, implement mitigation plans, and drive issue resolution across functions.

- Ensure on-time execution of NPI milestones from prototype builds through mass production.

- Implement NPI security controls, including controlled access and confidential build management.

- Ensure customer intellectual property (IP) protection and compliance with security requirements.

- Coordinate customer communications, progress reviews, and status reporting throughout the project lifecycle.

- Drive continuous improvement in NPI execution, manufacturing efficiency, quality, cost, and on-time delivery through cross-functional collaboration.

📌 Operation Program Manager (Coimbatore)
🏢 Larsen u0026 Toubro
📍 Coimbatore