Role :NTRX Qualified Service Engineer /n Location : Pune ( Hybrid mode) /n Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office. /n Role overview /n The role is focused on NiCE NTR-x enterprise recording/compliance solutions, particularly for banking and financial-services customers.
Typical responsibilities include: /n /n
- Installing, configuring, upgrading, and supporting NiCE NTR-x / Verint recording platforms.
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- Troubleshooting Windows Server, IP/SIP, RTP, VoIP, TCP/UDP, LAN/WAN and telephony issues.
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- Using Wireshark and log analysis for troubleshooting.
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- Working with SQL and basic Shell/PowerShell scripting.
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- Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect.
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- Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR, and database migrations.
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- Leading customer-facing technical discussions and supporting UAT/testing
/n /n Send resumes to
[email protected] /914828735. NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH.
📌 Network Engineer (Pune)
🏢 NAM Info
📍 Pune