TCS has been a great pioneer in feeding the fire of Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. /n Your role is of key importance, as it lays down the foundation for the entire project. /n Make sure you have a valid EP number before the interview. To create an EP Number, please visit https://ibegin.tcs.com/iBegin/register /n Kindly complete the registration if you have not done it yet. /n Role: Teams Voice Admin /n Experience: 8-12 years /n Location: Bangalore / Hyderabad / Chennai /n Required Technical Skill Set: MS Teams Voice /n for MS teams/Voice SME: /n /n

- Experience in SFB 2015, Lync 2013 with Enterprise voice and Hybrid Solution.

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- Migration from Skype to Teams

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- Teams Architecture and Direct Routing

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- Endpoint handling of Skype and Teams phone devices

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- Experience of Migrating from Legacy system to Teams

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- Teams Policies and Features

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- Understanding of Call Queue and Auto Attendant

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- Understanding of AAD, Network/Firewall rules and DNS for Direct Routing.

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- Troubleshooting Teams issue and Call Quality Reporting Analysis.

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- Emergency Call routing in Teams

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- Develop technology road-maps for Unified Communications & Collaboration Services

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- Co-ordination with MS and other Vendors for Issues/Tracker.

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- Health Check of Servers and Powershell Scripting

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- Audio/Video design and integration experience

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- Ability to Plan and deploy Microsoft Teams

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- Ability to Implement Lifecycle Management and Governance for MS Teams

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- Should have sound knowledge on Monitoring MS Teams setting

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- Ability to Monitoring & Management of Meeting rooms from MS native -Teams Admin Portal/Teams Pro Dashboard and OEM tools e.x logitech sync tool

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- Hands-on exposure in Device and peripherals Health Checks for Pro portal & configuration management of MTR devices.

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- Ability to perform Patching and software updates for A/V Devices from Pro management portal.

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- Ability to Perform MTR device management tasks.

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- Conducting Review of current and past meeting activity (such as details about call quality, network health and connectivity, and number of participants).

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- Ability to perform Teams Meeting performance checks using call analytics & Call Quality Dashboards.

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- Good understanding on Remote troubleshooting of MTR issues and engage local touch support for onsite support. /OEMs/Vendors for hardware failure, hardware replacement and any onsite break-fix issues.

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- Coordination and Engage local A/V vendor for any hardware issues and replacement.

/n /n Good to have: /n Certifications - MS 700 certification, MS 900 certification

📌 Network Administrator (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru