Responsibility:

1.

Quality Control

Management

- Plan, organize, and supervise all incoming, in-process, and final quality inspection activities.

- Ensure all products are manufactured in accordance with approved quality standards, customer specifications, and regulatory requirements.

- Develop and implement inspection plans, quality procedures, SOPs, and testing methods to improve product quality.

- Monitor process quality and ensure timely corrective actions for deviations.

2.

Process

Quality &

- Product Improvement

- Analyze rejection trends, process variations, and quality data to identify improvement opportunities.

- Work closely with Production and Maintenance teams to reduce rejection, rework, and process losses.

3.

Customer

Quality &

- Complaint Handling

- Investigate customer complaints and ensure timely resolution.

- Coordinate with Production, Sales, and Technical teams to address customer quality concerns.

- Monitor customer complaint trends and implement preventive measures to improve customer satisfaction.

- Support customer audits and quality reviews whenever required.

4.

Quality

Systems &

- Compliance

- Lead internal, external, and customer audits and ensure timely closure of audit observations.

- Maintain quality manuals, SOPs, inspection reports, calibration records, test reports, and all quality documentation.

- Ensure all measuring and testing equipment are calibrated as per schedule.

5. Team Leadership &

- Development

- Lead and supervise QC Engineers, Officers, Inspectors.

- Allocate work, review performance, and provide technical guidance to the quality team.





- Conduct training programs on quality standards, inspection techniques, testing methods, and quality awareness.

- Foster a culture of continuous improvement and accountability within the department.

6. Cross-Functional Coordination

- Coordinate with Production, Maintenance, Purchase, Stores, and Sales departments for quality-related issues.

- Participate in recent product development, process validation, and product trials.

- Evaluate supplier quality performance and recommend corrective actions where necessary.

- Support continuous improvement projects aimed at enhancing product quality and manufacturing efficiency.

7. Reporting &

- Analysis

- Prepare daily, weekly, and monthly quality reports and MIS.

- Monitor quality KPIs such as rejection rate, customer complaints, and process capability.

- Ensure traceability and proper record maintenance for all inspection activities.

AUTHORITIES

- Authorize acceptance or rejection of incoming raw materials, in-process products, and finished goods as per quality standards.

- Stop production or dispatch in case of critical quality deviations or non-conforming products.

- Approve inspection reports, test reports, calibration records, and product release documentation.

- Initiate and approve Corrective and Preventive Actions (CAPA) for quality issues.

- Recommend process improvements, supplier corrective actions, and quality system enhancements.

- Recommend procurement or replacement of quality testing instruments and laboratory equipment.

- Escalate critical quality concerns, customer complaints, and audit findings to the Plant Head/Directors.

📌 Manager QC (Vapi)
🏢 E CON PACKAGING
📍 Vapi