Key Responsibilities:

Theme-Based Experience Curation

- Conceptualize and design unique, theme-based guest experiences across Club Mahindra resorts.
- Develop annual and seasonal experience calendars aligned to themes such as Wellness, Culture, Family Bonding, Adventure, Sustainability, Culinary, and Festivals.
- Create engaging guest journeys through a blend of activities, entertainment, storytelling, décor, and local experiences.

Experience Innovation & Design

- Research hospitality and leisure trends to introduce cutting-edge experience concepts.
- Curate experiences that showcase local culture, traditions, cuisine, and community partnerships.
- Develop scalable experience frameworks and playbooks for deployment across resorts.

Stakeholder Collaboration

- Partner with Resort Operations, Marketing, F&B;, Entertainment, and Digital teams to bring curated experiences to life.
- Collaborate with external artists, performers, facilitators, and experience partners to enhance guest engagement.




- Support pilot launches and roll out new experience concepts across resort clusters.

Performance & Continuous Improvement

- Monitor guest participation, satisfaction, and feedback metrics.
- Identify opportunities to enhance existing experiences and introduce new concepts.
- Benchmark Club Mahindra experiences against leading hospitality and leisure brands.

Qualification & Skills Required

- 7-12 years of experience in hospitality, experiential tourism, cruise, events, entertainment, or guest experience design.
- Proven experience in conceptualizing and delivering customer-centric experiences.
- Strong storytelling, creative thinking, stakeholder management, and project execution skills.
- Passion for creating memorable guest experiences and driving innovation.

Location - Mumbai & Pan India

📌 Manager - Curator & Experience Design (Mumbai)
🏢 Mahindra Holidays u0026 Resorts India
📍 Mumbai