Experience from 9 to 13 Years

Here is the revised with direct references to "Wells Fargo" removed and replaced with indirect descriptions:

About the Role: A leading global financial services institution is seeking a Lead Trade Services Processor.

In this role, you will:

- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products.
- Perform issuing, advising, and amending of letters of credit, negotiation of letters of credit documents, and processing documentary and direct collections in accordance with Trade Services standards.
- Guide individuals on complex tasks including amending letters of credit, and processing documentary and direct collections in accordance with Trade Services standards.
- Assist leaders in training staff on current products or procedures and coordinate workflow in the absence of leadership.
- Prioritize work and provide day-to-day leadership to the team.
- Identify opportunities for additional product sales through client referrals and make recommendations for changes to existing policies and procedures.




- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
- Interact with internal customers.
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand functions, policies, procedures, and compliance requirements.

Required Qualifications:

- 4+ years of Trade Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Desired Qualifications:

- Demonstrates the interpersonal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence.
- Experience with BSA/AML, Sanctions, and Anti-boycott policies and procedures, demonstrating an ability to understand and consistently adhere to relevant procedures.
- Possess written and verbal communication skills to provide clear and concise risk escalations.

📌 Lead Trade Services Processor (Hyderabad)
🏢 Randstad
📍 Hyderabad