11 Sep
|
Veelead Solutions
|
Chennai
11 Sep
Veelead Solutions
Chennai
Technical Support Manager | Microsoft 365 & Azure
Role & Responsibilities
- Lead a team of technical support engineers.
- Manage Microsoft 365, Azure, Teams, Exchange Online, Intune, and Entra ID environments.
- Handle escalations, incident management, and SLA adherence.
- Drive service improvements and client satisfaction.
- Mentor team members and ensure efficient support delivery.
Preferred Candidate Profile
- 7-10 years of experience in Microsoft 365 and Azure support.
- Robust knowledge of Teams, Exchange Online, Intune, Entra ID, and PowerShell.
- Experience leading support teams and managing client escalations.
- Excellent communication and problem-solving skills.
Key SkillsMicrosoft 365, Azure, Entra ID, Exchange Online, Microsoft Teams, Intune, PowerShell, Service Delivery, Team Handling, SLA Management.
📌 Lead - Microsoft Managed ServicesAzure,Support) (Chennai)
🏢 Veelead Solutions
📍 Chennai