Role & responsibilities

- Manage portfolio of key clients and act as the primary point of contact.

- Build and maintain solid, long-term relationships with clients.

- Ensure smooth onboarding and implementation of products and services.

- Monitor account performance, transaction volumes, and customer satisfaction levels.

- Coordinate with Operations, Compliance, Finance and Technology teams to resolve client issues.

- Conduct regular business reviews with clients and provide performance reports.

- Negotiate commercial terms, renewals, and service agreements.

- Track market trends, competitor activities, and customer requirements.

- Ensure compliance with regulatory and company policies.

- Achieve revenue, retention, and growth targets assigned by the organization.

Preferred candidate profile

- Degree in Business Administration, Finance, Marketing, or a related field.

- 48 years of experience in Key Account Management, Relationship Management, Business Development, or Client Success.

- Experience in FinTech, Payments, Banking, Lending, Forex, Remittance, or Financial Services is preferred.

- Strong understanding of digital payments, payment gateways, banking products, and financial technology solutions.

📌 Key Account Manager (Gurugram)
🏢 RHUB Pay Service Private
📍 Gurugram