Role Overview

We are looking for an experienced and result-oriented Key Account Manager – E-commerce to manage and grow key marketplace accounts. The ideal candidate should have strong experience in handling e-commerce platforms, driving revenue and GMV growth, managing marketplace relationships, planning promotions, and optimizing overall account performance.

Candidates with experience in Wellbeing Nutrition, OZiva, MuscleBlaze, HK Vitals, Kapiva, The Good Bug, Quick&Up;, or similar D2C, wellness, nutrition and FMCG brands will be preferred.

Key Responsibilities

- Manage and grow key e-commerce and marketplace accounts, driving revenue, GMV and profitability.
- Develop and execute monthly, quarterly and annual business plans for assigned accounts.
- Build and maintain strong relationships with Marketplace KAMs, Category Managers and platform partners.
- Manage platforms such as Amazon, Flipkart, Nykaa, Tata 1mg, Blinkit, Zepto and other e-commerce/quick-commerce platforms.
- Plan and execute promotions, discounts, campaigns and festive sale events to achieve business targets.
- Monitor and optimize pricing, product listings, catalogue, availability, visibility and product content.
- Track marketplace performance metrics including sales, GMV, conversion, traffic, margins, returns, inventory and ROAS.
- Prepare sales reports, MIS, forecasts and business performance dashboards and provide actionable insights.
- Coordinate with Supply Chain and Operations teams for inventory planning, demand forecasting and maintaining optimum stock levels.
- Identify opportunities for new SKU launches, category expansion, assortment improvement and revenue growth.
- Monitor competitor pricing, promotions,



product assortment and marketplace activities and recommend appropriate strategies.
- Coordinate with the Marketing team for advertising, sponsored campaigns, visibility and performance marketing initiatives.
- Resolve marketplace-related issues including POs, claims, returns, cancellations, pricing discrepancies, inventory and operational concerns.
- Conduct regular business reviews with marketplace partners and track performance against targets.
- Work closely with Marketing, Finance, Supply Chain, Operations and Brand teams to ensure smooth execution of e-commerce plans.
- Identify new opportunities to improve sales, profitability, visibility and overall marketplace performance.

Required Skills
- Strong understanding of E-commerce and Marketplace business models.
- Experience in managing key accounts and marketplace relationships.
- Strong knowledge of Amazon, Flipkart, Nykaa, Tata 1mg and Quick Commerce platforms.
- Good understanding of GMV, revenue, margins, inventory, conversion, ROAS and marketplace metrics.
- Strong analytical and Excel/MIS reporting skills.
- Excellent communication, negotiation and stakeholder-management skills.
- Ability to work with cross-functional teams and deliver business targets.

Preferred Candidate Profile Candidates currently or previously working with D2C, FMCG, Wellness, Nutrition, Beauty or Consumer brands will be preferred, particularly those with experience in brands such as Wellbeing Nutrition, OZiva, MuscleBlaze, HK Vitals, Kapiva, The Good Bug, Fast&Up; or similar organizations.

Education

Graduate/MBA in Marketing, Sales, Business Administration or a related field preferred.

Pay: ₹600,000.00 - ₹900,000.00 per year

Benefits

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

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