11 Sep
|
Talent Advisors
|
Pune
11 Sep
Talent Advisors
Pune
Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone calls ensuring customer satisfaction and loyalty.
To apply, Call HR Priti (phone hidden)
Key Responsibilities:
- Customer Interaction
- Problem Resolution
- Record Keeping
Experience: Experience in a BPO environment is highly desirable.
Skills:
- Excellent communication skills, both verbal and written.
- Solid phone contact handling skills and active listening.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in using customer service software,databases, and tools.
- Customer orientation and ability to adapt/respond to different types of characters.
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