Jira Cloud Administration

- Own and manage Jira Cloud instance and related Atlassian products.
- Configure and maintain projects, workflows, schemes, custom fields, permissions, issue types, screens, and automation rules.
- Ensure platform stability, scalability, security, and compliance.
- Manage user access, roles, groups, and permission models.
- Coordinate upgrades, feature rollouts, and platform governance.

Platform Governance & Optimization

- Define and enforce Jira administration standards and best practices.
- Drive platform optimization initiatives and technical improvements.
- Ensure consistency across projects and teams.
- Identify opportunities for automation and process improvements.
- Maintain documentation, operating procedures, and governance models.

Stakeholder Management

- Partner with Product Owners, Delivery Managers, Scrum Masters, and business stakeholders.
- Gather and translate business requirements into Jira solutions.
- Provide consulting and guidance on Jira capabilities and best practices.
- Support reporting, dashboards, and metrics for management and delivery teams.

User Support & Training

- Act as the primary point of contact for Jira administration requests.
- Troubleshoot system issues and coordinate resolution activities.
- Deliver user training sessions and maintain knowledge-sharing materials.
- Support adoption of agile and project management tooling.

Integration & Technical Support

- Support integrations with Confluence and other enterprise tools.
- Collaborate with IT and security teams on platform-related initiatives.
- Monitor application health and platform usage.

Required Qualifications





Professional Experience

- Several years of hands-on experience administering Jira Cloud environments.
- Solid knowledge of Jira configuration and administration.
- Experience managing large-scale Jira instances with multiple teams and projects.
- Experience implementing governance and operating models for Jira.

Technical Skills

- Jira Cloud Administration
- Workflow Design and Optimization
- Permission and Security Management
- Jira Automation
- Atlassian Administration
- Dashboard and Reporting Configuration
- User and Access Management
- Basic understanding of REST APIs and integrations

Soft Skills

- Strong communication and stakeholder management skills.
- Ability to work independently and drive initiatives.
- Analytical and problem-solving mindset.
- Strong organizational skills and attention to detail.
- Ability to explain technical concepts to non-technical stakeholders.

Language Requirements

• Fluent German (spoken and written) – Nice to have

• Business fluent English (spoken and written) – mandatory

Preferred Qualifications

- Atlassian certifications (ACP, ACA, or equivalent).
- Experience with Confluence administration.
- Experience in Agile, Scrum, or SAFe environments.
- Experience with enterprise-scale cloud migrations.
- Knowledge of scripting and automation tools.

Success Criteria

- Stable and well-governed Jira Cloud platform.
- High user satisfaction and adoption.
- Consistent implementation of Jira standards across teams.
- Reduced administrative overhead through automation.
- Effective collaboration with German-speaking stakeholders and international teams.

📌 Jira Cloud Administration (Bengaluru)
🏢 Teamware Solutions
📍 Bengaluru