Position-IT Administrator

Location-Bangalore

Employment Type-Full-time

Role Overview We are looking for a skilled and dependable IT Administrator to manage the organization's IT infrastructure, systems, devices, and day-to-day technical support. The role will be responsible for ensuring smooth IT operations, maintaining system security, supporting employees, and managing IT assets and infrastructure.

Key Responsibilities

Manage and maintain desktops, laptops, printers, network devices, and other IT equipment. Provide day-to-day technical support to employees for hardware, software, network, and system-related issues. Set up and configure laptops, desktops, user accounts, applications, and other IT equipment for new employees. Manage user access, permissions, email accounts, and system credentials. Monitor and maintain office network, Wi-Fi, internet connectivity, VPN, and related infrastructure. Manage and troubleshoot Windows operating systems and commonly used business applications. Maintain IT asset inventory, allocation records, and lifecycle management. Install, configure, update, and maintain software and security patches. Monitor system health, network performance, and IT infrastructure availability. Implement and maintain IT security measures, including access controls, endpoint protection, and antivirus solutions. Coordinate with internet, hardware, software, and other IT service providers when required. Maintain regular backups and support data recovery and business continuity requirements. Maintain IT documentation, configurations, user access records, and troubleshooting procedures. Ensure IT policies,



security standards, and operational procedures are followed. Support audits, compliance requirements, and information security initiatives. Identify recurring IT issues and recommend improvements to enhance reliability and efficiency.

Required Skills & Qualifications :

Bachelor's degree in Computer Science, Information Technology, or a related field. 2–4 years of experience in IT Administration, System Administration, or a similar role. Strong knowledge of Windows operating systems, hardware, networking, and troubleshooting. Valuable understanding of LAN, WAN, Wi-Fi, TCP/IP, DNS, DHCP, VPN, and basic network security. Experience with Microsoft 365 administration, user accounts, email, and access management. Experience in IT asset and inventory management. Knowledge of antivirus, endpoint security, backup, and system monitoring solutions. Strong troubleshooting and problem-solving skills. Good communication and interpersonal skills. Ability to manage multiple IT requests and prioritize issues effectively.

Preferred Skills

Experience with Microsoft Entra ID / Azure AD and Microsoft Intune. Knowledge of Active Directory and Group Policy. Familiarity with cloud platforms and SaaS applications. Experience with IT ticketing/helpdesk systems. Knowledge of cybersecurity best practices and endpoint management. Familiarity with CCTV, access control, UPS, and other office IT infrastructure would be an advantage. Relevant certifications such as CompTIA A , Network , Microsoft, or other IT certifications would be an advantage.

Work Location: In person

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